Refund policy

Return & Refund Policy

At Affosentials, all sales are final.

We do not offer returns, refunds, or exchanges on any products once the order has been placed and delivered.

Please ensure that you carefully review your order details before completing your purchase.

Damaged or Incorrect Items

If you receive a product that is:

• Damaged
• Defective
• Incorrect item

Please contact us within 24 hours of delivery at:

 sourcing@affosentials.com

Or WhatsApp us on: +971-58-606-2336

 with:

• Your order number
• Clear photos of the issue

Our team will review the case and determine the appropriate resolution.

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

• Hair care products
• Wellness
• Home Essentials

Order Cancellations

Orders cannot be canceled once they have been processed or shipped.

Contact Us

If you have any questions regarding your order, feel free to contact us at:

📧 sourcing@affosentials.com

WhatsApp: +971-58-606-2336